Other, alternatives like "Not right now" or "Can we stop working on x and focus on this?” While it's important to meet customer requests, allowing them to get everything they want can negatively impact our employees and take time away from items help all customers. Agile has streamlined the process of request and delivery, but it can also lead to wasting time on less important tasks. To protect our employees and our business, we should focus on the highest priority items that will improve our MESS. M-Maintain Efficient Operations E-Expand Customers or Revenue S-Save Expense S-Security Improvements
There are many different articles out there and Twitter comments about the Basecamp drama. I am not going to post any here because it might seem biased depending on the article. Google them yourself. In short, Basecamp made a policy to not allow political discussions at work. Coinbase did this previously too and applauded Basecamp for it. Apparently, for years there has been a list of funny customer names at floating around Basecamp. This list or even the knowledge that Basecamp had a list, was disturbing to some employees. Also, some employees tried to start a Diversity and Inclusion practice. Despite how much the founders of Basecamp promoted DI, they didn't feel they were being taken serious. They felt the company was only about the founders and not about employees. If this isn't enough, the founders debated and even called out employees for their comments regarding the topics, publicly. This is my s...