Other, alternatives like "Not right now" or "Can we stop working on x and focus on this?” While it's important to meet customer requests, allowing them to get everything they want can negatively impact our employees and take time away from items help all customers. Agile has streamlined the process of request and delivery, but it can also lead to wasting time on less important tasks. To protect our employees and our business, we should focus on the highest priority items that will improve our MESS. M-Maintain Efficient Operations E-Expand Customers or Revenue S-Save Expense S-Security Improvements
IT requires leadership more than ever. DevOps leadership is the key to transforming IT and improved business success.